Product Care #2

You are thinking of purchasing a new system? Whether it is an Apple computer or a PC (notebook, desktop or built to order computer) PF Systems can offer you an "essentials" package to improve the safety of your computing experience. This article outlines the different options that are available depending on the type of system you purchase and your setup requirements.

If you choose to purchase an iMac or MacBook, we offer discounted pricing for the AppleCare and RAM upgrade and you can pick between the following set up options.

Our PF Systems $50 standard set up includes:

• Set up to user specifications (offsite)
• Removal of unnecessary start-up items.
• Operating System Update
• Installation of useful programs including warranty (if applicable)

Our PF Systems $100 complete set up also includes:

• Data backup and data transfer
• Onsite delivery and set up

Please note that travel is not included in the above set up options if you do not live within the Port Fairy area.

If you purchase a PC (notebook, desktop or built to order computer) we have the following "essentials" packages to choose from.

Destkop

Essentials Standard $103	Essentials Complete $170
- Kaspersky Internet Security 12 months - Belkin Surge Cube - PF Systems Standard Set Up*	- Kaspersky Internet Security 12 months - Belkin Surge Protector Outlet (4) 2M - PF Systems Complete Set Up*

Notebook

Essentials Standard $133	Essentials Complete $202
- Kaspersky Internet Security 12 months - 8GB Kingston DT100 G2 USB key - Targus Notepac CN01 15.6" (may vary) - PF Systems Standard Set Up*	- Kaspersky Internet Security 12 months - 8GB Kingston DT100 G2 USB key - Targus Notepac CN01 15.6" (may vary) - Wireless Microsoft Mobile Mouse 3500 - PF Systems Complete Set Up*

* Please refer to the PF Systems Set Up options described above.

When you purchase one of our "essentials" packages, you get 15% off your selected United Warranties Protection Plan. If you need a quote please go to our NEW and IMPROVED shop. 

We'll keep you posted.

Product Care #1

At PF Systems, we carefully select the products that we put into your hands, yet we cannot provide you with a 100% guarantee that all products are going to be flawless, and neither can the manufacturers. Thus, products come with a manufacturer's warranty which is usually between one and three years in the IT industry. If you're lucky you may even get a lifetime warranty (Corsair, for example).

At PF Systems, we do recommend that customers who purchase computers and devices take on an extended warranty if that manufacturer's warranty is only 12 months.

Apple's extended warranty is the AppleCare Protection Plan. Prices for the AppleCare vary depending on the type of product.

Apple product	Overall Protection	Price
iPhone / iPad	2 yr	$99

Apple product	Overall Protection	Price
iMac	3 yr	$268
MacBook Air / 13" MacBook Pro	3 yr	$299
MacBook Pro	3 yr	$429

Purchasing a protection plan / extended warranty is a personal matter and you need to assess whether you can afford to be without your device while it is being repaired or if you need an instant replacement etc... Ben's experience with his iPhone 3G is an example of a well spent $99 on AppleCare as he got sent 5 iPhones by Apple within the two years of the warranty (and Telstra contract) and by the 5th phone, Apple decided to offer Ben a free upgrade to a 32GB iPhone 3GS as compensation.

If you purchase a PC (notebook or desktop), PF Systems recommend United Warranties Product Care line. They offer a complete range of product care tailored to your needs, whether you purchase a notebook, desktop or built to order PC. PF Systems is an authorised repair agent for United Electrical.  Pricing depends on the value of the product and the following options are available:


Product Care

• "+1 year" (manufacturer's warranty + 1 year)
• "+2 year" (manufacturer's warranty + 2 years)
• "max 5 year" (total warranty of 5 years)

Product Care Platinum

• "+2 year" (manufacturer's warranty + 3 years - 2 years + 1 bonus year)
• "max 5 year" (total warranty of 6 years - 5 years + 1 bonus year)

So what are the features?

• Replacement cover up to $250
• Australia wide coverage
• United Warranties come to you (and PF Systems is an agent)
• No repair costs
• Online Tracking of Repairs
• Fair Wear & Tear
• True No Lemon Guarantee (3 consecutive repairs and the device is replaced with a new item)
• Food Spoilage
• Laundry Cover
• Pixel Coverage
• Disc Scratch Protection

The Platinum Protection Plans include the following bonus features:

• Increased Replacement Up to $400
• Loan product - on selected items
• First priority dedicated 1800 line
• Data recovery (for failed hard drives)
• Bonus 1 year protection

The most popular Product Care plan is the Platinum  "+2 Year + Bonus 1 year = 3 Year" for products ranging between $751 and $1000, which retails for $139.00.

Brochures and pricing are available from PF Systems, so call in if you are interested.

Stay tuned for our second article on "Product Care", to be released next week, which will outline the new PF Systems bundles.